Privacy Policy

Information

To enter an agreement with LXK Medical Marketing LTD, we need the following information from you:

Name

Address

Phone number

E-mail address

We register your personal data for the sole purpose of being able to provide the service purchased by you. By providing the above information you agree to that LXK Medical Marketing LTD may contact you by email or SMS with information concerning your purchase.

All personal data collected through our website is done in accordance with your explicit consent and knowledge.

All data is processed in accordance with the Personal Data Act.

Retention

The personal data is registered with LXK Medical Marketing LTD and kept for a 5-year period beginning from the end of the fiscal year where the purchase has been completed. Hereafter the information will be deleted.

The information is stored in accordance with common British Accounting law. (navnet på loven på engelsk?)

The information is stored securely and confidentially on a server with limited access in safe facilities.

The safety procedures are reviewed on a regular basis to always manage our client information securely and in accordance with your rights as a customer. However, 100% safety cannot be guaranteed for data transfers over the Internet. There may be a risk that others unjustifiably force access to information which is sent and stored electronically. Therefore, you provide your personal information at your own risk.

Due to the rapid development of digital data handling in general, changing our internal procedures may be necessary, in which case we reserve the right to update/amend our Private Policy guidelines.

Any change in our Private Policy guidelines will be noticeable by a “last updated” date at the bottom of our guidelines. In case of extensive changes, it will be notified on the website.

We do not store customer information encrypted.

We do not transmit customer information encrypted.

Who has access?

Your data registered at LXK Medical Marketing LTD can be accessed by the trusted LXK personnel, as well as the Data Controller at www.clinic.co.uk

Third party

Information shared with LXK Medical Marketing LTD will not be disclosed or sold to any third party unless a restructuring or a partial or total sale of the company takes place. Any disclosure in such a situation will be in accordance with the personal data legislation applicable at any time.

We do not register any personally sensitive information.

Objection and insight

As a customer with LXK Medical Marketing LTD, you always have the right to object to the registrations of your personal data. As well as you have the right to know which information is registered about you. If the data is incorrect or incomplete, you have the right to have the data corrected, deleted, or blocked. Theses rights are in accordance with the Personal Data Act. For further requests/information, please address:

LXK Clinic.co.uk
LXK Medical Marketing LTD
c/o Turcan Connell,
12 Stanhope Gate
W1K 1AW, London
United Kingdom

Phone: +44 (0) 7522 403 355
Mail: Booking@lxkclinic.co.uk

Complaint 

If you have a complaint about your surgery, please contact Jens Vexø at jens@lxkclinic.co.uk . If a solution cannot be found, please file a complaint with Michael Dalgaard, tel: +45 27120095, e-mail: md@lxkmedical.com, if the terms for complaint are met.

If you wish to complain about the handling of your personal data, your complaint will be passed on to the Data Inspectorate, ref. the Private Data Law, §?,

Dispute

Any dispute between LXK Medical Marketing LTD and the customer is settled under British law.

ODR

As of February 15^th, 2016, ODR has been introduced to the European businesses and consumers.

The ODR aims to simplify consumer complaints about goods and services within the EU. ODR stands for Online Dispute Resolution. This means that any European consumer can complain directly to any European company with which a purchase has been made. The purpose of the ODR platform is to tie together different relevant complaint bodies. Consumers and businesses can be in direct contact with each other. As an example, a consumer from the UK can write his complaint in English directly to, for example, an Italian company. The complaint is supported by the EU’s own translation software and thus the company receives the complaint translated into the local language.

EU’s Online Dispute Resolution:

If you are not satisfied with your purchase or it does not meet your expectations, please contact LXK Medical Marketing LTD for us to find a mutual satisfactory solution.

If you do not wish to address your complaint to LXK Medical Marketing LTD, we are according to the law obliged to refer you to the following website: https://ec.europa.eu/consumers/odr/